Context
Totem Context brings approved company knowledge into agent conversations. Hosted processing is temporarily paused. Existing documents, settings, and conversations are retained; new cloud answers are unavailable during the pause.
- Hosted processing is paused
- Cloud answers and document processing are temporarily turned off. Saved documents, settings, and conversations remain available for review.
- Choose who can send work
- Keep control of approved senders and which company documents your assistant can use. Saved permissions remain in place during the pause.
- Handle requests with your knowledge
- Review saved answers and the sources behind them. New cloud answers will remain unavailable until hosted processing resumes.
Use cases
Review saved answers
Review retained answers and their sources in Totem. New cloud answers are unavailable while hosted Context processing is paused.
Retain your company knowledge
Keep your existing documents, settings, and approved senders in place during the pause. Hosted processing must resume before Context can answer new requests.